D. Where can you find help regarding your telephone system?
Where can you get help?
You can use various sources for help concerning your issues. Please use them in the order suggested here:
| 1&1 Versatel GmbH | Wanheimer Straße 90 40468 Düsseldorf www.1und1.net |
| doc.1und1-businessphone.de/en | In your 1&1 business phone customer portal you can find an overview of all documentation, downloads, blogs and portals as well as help pages and further information. |
| admin.1und1-businessphone.de | The admin portal contains various links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system. |
| Realisation hotline
| If neither the manuals nor the FAQs or other contents of the website provide a solution, you can open a support ticket by phone. Our staff is available Monday to Friday at +49 461 50508015 for via email dl-realisierung-gf@1und1.net.
|
for approx. 4 seconds, then “OK” on the mobile handset.
(Joystick)





/
: Select the desired device and then confirm with OK.
to end. If you no longer wish to use the mobile handset, please remember to also remove it from the service site.
.
for approx. 4 seconds, then “OK” on the mobile handset. The mobile handset now scans for the DECT base.
on the base telephone to access the voice menu of your voicemail system.