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    7. Polycom Trio 8500, 8800 manual

      A. General information
      • 1. Introduction
      • 2. Used symbols
      • 3. Notes
      B. Set-Up
      • 1. Requirements
      • 1. Adding an extension on the administration portal
      C. Operation
      C. Where can you find help with your telephone system?

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      Welcome!

      We are pleased to introduce the Polycom Trio 8500 and 8800 conference telephones.

      This manual helps you to optimize the usage of these telephones in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.

      Subject to alterations

      Version 1 / 05.2018 (en)

      TypeIcon/CharacterDescription

      NOTE

       

      CAUTION

       

      WARNING

      NOTE: Information that is useful but not critical to the reader.

       

      CAUTION: Tells the reader to proceed with caution.

       

      WARNING: Stronger than CAUTION; means "don't do this"

      or that this step could be irreversible, e.g., result in permanent

      data loss.

      TIP

      Useful tips that provide additional information.

      Procedure

      1.

      2.

      3.

      Procedures are numbered steps to perform an action, where the order of the steps is relevant.

      Result of

      procedure/action

      ⇒Indicates the result of an action//procedure.
      Lists

      •

      •

      Used for listings and items where the order of steps is irrelevant.

      Please note that video conferences will not be supported.

      Please note that SRTP/TLS as well as uaCSTA are currently not available.

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      All telephones you receive are preconfigured and connected to the telephone system.

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      Where can you get help?

      You can use various sources for help concerning your issues. Please use them in the order suggested here:

      1&1 Versatel GmbHWanheimer Straße 90
      40468 Düsseldorf
      www.1und1.net
      doc.1und1-businessphone.de/en‌In your 1&1 business phone customer portal you can find an overview of all documentation, downloads, blogs and portals as well as help pages and further information.
      admin.1und1-businessphone.deThe admin portal contains various links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system.

      Realisation hotline

       

      If neither the manuals nor the FAQs or other contents of the website provide a solution, you can open a support ticket by phone. Our staff is available Monday to Friday at +49 461 50508015 for via email dl-realisierung-gf@1und1.net.

      Please include at least the following items with your inquiry:

      • Your customer number, your name and a telephone number
      • A full description of the malfunction, error or question about operation
      • Specify the affected system component (e.g. for end devices the MAC address)
      • Specify when this incident occurred and the frequency
      • Please also specify which other support sources you have used thus far

       

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